Last Updated: [31/12/2024]

At Hommydecor.com, we value customer satisfaction and strive to ensure a smooth shopping experience. If you are not satisfied with your purchase, we offer a return and refund policy subject to the terms outlined below.

1. Eligibility for Returns

You may request a return if:

• The item is defective, damaged, or incorrect upon arrival.

• You request a return within 7 days of receiving the product.

• The product is unused, in its original packaging, and in resellable condition.

• Proof of purchase (order confirmation, invoice, or receipt) is provided.

2. Non-Returnable Items

The following items cannot be returned:

• Personal care and hygiene products.

• Customized or personalized items.

• Digital/downloadable products.

• Items damaged due to misuse, improper handling, or unauthorized repairs.

3. Return Process

To initiate a return, follow these steps:

1. **Contact Us**: Email us at naeemullahkakar83@gmail.com. within 7 days of receiving your order. Provide your order number and a reason for the return.

2. **Approval & Instructions**: If eligible, we will provide return instructions and a shipping address.

3. **Shipping the Item**: Pack the item securely and send it using a trackable shipping service. The customer is responsible for return shipping costs unless the item is defective or incorrect.

4. **Inspection & Approval**: Once we receive the returned item, we will inspect it and notify you of the approval or rejection of your refund.

4. Refund Policy

• **Refund Method**: Approved refunds will be processed to the original payment method within 7-14 business days.

• **Partial Refunds**: In some cases, partial refunds may be issued if the product is not returned in its original condition.

• **Shipping Fees**: Original shipping charges are non-refundable, except in cases where the return is due to our error (wrong or defective item).

5. Exchange Policy

• We offer exchanges for defective or damaged items.

• If you prefer an exchange instead of a refund, let us know in your return request.

• Exchanges are subject to product availability.

6. Order Cancellations

• You may cancel your order before it is shipped for a full refund.

• If the order has already been shipped, it will be treated as a return, and shipping fees may apply.

7. Late or Missing Refunds

If you haven’t received your refund within 14 business days, please:

• Check with your bank or payment provider, as processing times may vary.

• Contact us at naeemullahkakar83@gmail.com. for assistance.

8. Contact Us

For any questions regarding returns or refunds, please contact:

📧 Email: naeemullahkakar83@gmail.com.

🌐 Website: [Insert Your Website URL]